Have you ever wondered how much time your dealership’s team wastes while switching between systems and copying data between them or filling out paperwork and then entering the same data into the DMS? The answer is anywhere from eight to ninety hours a month. Yes, we checked.
On average, lack of integration accounts for 33% of all value lost due to different inefficiencies in car dealer operations. This is why integration between your DMS, OEM, and third-party systems is so important. They automate processes, remove human error, reduce waiting times, and ultimately enable your floor staff to improve customer experience at the dealership.
To fulfill the business processes required by the dealership in both the sales and aftersales areas, it is essential for OEM systems to interact with your DMS using different methods (APIs, web services, etc.). Our International Make Layers (IML) consist of functionalities developed specifically to serve the needs of particular brands. These include the necessary interfaces to the manufacturer’s own systems, as well as all make-specific logic, and come on top of the core functionality of our dealer management system.
We develop and continuously enhance our make layers in close cooperation with global car manufacturers who have endorsed incadea.dms as one of the preferred solutions within their dealer network.
*Interfaces may vary based on specific market requirements
IML removes user interaction whenever feasible.
We consider the business process and the user’s role at the dealership and design the workflow to be as simple as possible.
The make-specific processes are seamlessly integrated into standard DMS workflows.
Automation and removal of human interaction reduces potential for errors caused by end users.
